Customer service

Can I get a physical Cineville card?

Prefer a physical Cineville card? You can order one in our webshop. Bring it to the cinema and have it scanned.

The card will be sent to your local cinema within three weeks. In the meantime you can use the temporary Cineville card you receive by email when you sign up.

Still no answer to your question?

You can also send an email to kundeservice@cineville.dk. We usually respond within a few hours.

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