Customer service

How do I cancel my ordrer?

If you want to exercise your right of withdrawal*, please click here and submit the form. Our customer service team will handle your request as soon as possible.

*You can cancel your purchase within 14 days, as long as the gift card has not been redeemed.

Still no answer to your question?

You can also send an email to kundeservice@cineville.dk. We usually respond within a few hours.

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